Service & Repair

Service & Support

FUJIFILM Medical Systems - Service & Repair Service

Fujifilm and its team of renowned engineers are steadfast in their commitment to continuously innovate our product lines in order to provide users with the best quality and highest productivity imaging and informatics solutions to meet their varying needs. FMAL ensures to provide both telephone & on-site support to customer. It will be the discretion of FMAL support staff to decide which form of support is required to best meet the ‘CUSTOMER’ need. Do you own a Fujifilm X-ray, DR, CR or Drypix printer unit in need of service or repair? FMAL and our factory trained engineers are ready to service and solve your repair issues.

  service@codemedical.com.my  or refer  contact us

SIUI Ultrasound Systems - Service & Repair Service

SIUI ultrasound equipment has a reputation for affordability and reliability. With ultrasound machines currently in use in over 80 countries internationally, SIUI is becoming one of the fastest growing manufacturers of ultrasound technology. With over 30 years in ultrasound technology innovation, SIUI ultrasound units continue to prove their durability and diagnostic performance. The factory trained engineer understands the mechanics of SIUI ultrasound machines. Do you own a SIUI ultrasound unit in need of repair? Code Medical and our factory trained engineers are ready to solve your SIUI repair issues.

  service@codemedical.com.my  or refer  contact us

COMEN ECG - - Service & Repair Service

A first-class after-sales service has always been our purpose for COMEN ECG, we will provide solution within 48 hours upon receipt of the problem, We warrant for the benefit of Purchaser and Purchaser' customers that the products and spare parts for the products are free from design defects and conform to the Specifications within warranty period.

  service@codemedical.com.my  or refer  contact us

Service Plans

What is a Service Contract & Why Do I Need One?

We are so glad you asked. A service contract from Fast Fact Technology is like insurance for your medical system(s). We offer two levels of protection – Comprehensive and non-comprehensive, and at either level we guarantee to never let any system covered under contract to be down for more than 72 hours MAX. If we cannot get you up and running like new within 72 hours, we will provide a loaner system until we get you fixed up. In addition to responding quickly to any service issues that come up, we offer a yearly Preventative Maintenance Plan. This is done to make sure your system(s) perform as well or better than they did the day you purchased them.

Preventive Maintenance

  • Annual Inspection, Calibration, Clean Air Filters & Inside chassis, Verification of the System Performance & Operability
  • PMs Scheduled during Weekdays: 8am-5pm, Monday – Friday, excludes Holidays
  • 10% Discount on Parts and Labor for any Service Call
  • Maintenance services provided by Factory Trained Service Engineer

Why do you need a service contract from Fast Fact Technology?

There will be a few who say, “My system has never had any problems. I don’t need to pay x amount just in case something were to happen.” This is usually followed by wood knocking and shortly thereafter, a phone call to us asking if we can come take a look at their system or a part that stopped working properly. Please don’t be one of those poor souls. We love you, and we don’t want to see you get hurt by high, unexpected out-of-pocket service costs. So please don’t wait. Give us a call today and let’s get all your systems covered by one of the industry’s most comprehensive service contracts, and start experiencing the difference of being preferred.

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